Legal
Returns & Shipping
Last updated: February 2026
Shipping
Free Shipping
We offer free shipping to the following destinations:
π¨π¦ Canada
Free
πΊπΈ United States
Free
π²π½ Mexico
Free
For all other destinations, contact us for a custom shipping quote.
Shipping Timeline
StreetUniversity operates on a pre-order model. Your items are produced only once the minimum order threshold is met:
- Production begins once the minimum pre-order threshold is reached
- Production time: 3β6 weeks depending on the item
- Shipping after production: 2β7 business days (Canada & US), 7β14 business days (Mexico & international)
- You will receive a confirmation email with your tracking number once your order ships
Customs & Duties
Orders shipped to the United States or Mexico may be subject to customs duties or import taxes. These charges are the responsibility of the recipient and are not included in the listed price.
Returns & Exchanges
Return Policy
We accept returns within 30 days of delivery, provided that:
- The item is unworn, unwashed, and in its original condition
- All tags are still attached
- The item is in its original packaging
Sale items and items marked as final sale are not eligible for return.
How to Return
- Email returns@streetuniversity.com with your order number and reason for return.
- Our team will respond within 2 business days with shipping instructions.
- Ship the item via tracked mail at your own cost (except for defective items).
- Refunds are processed within 5β10 business days of receiving the return.
Exchanges
We accept size exchanges within 30 days of delivery, subject to availability. To request an exchange, contact returns@streetuniversity.com.
Defective or Incorrect Items
If you received a defective item or an item that does not match your order, contact us within 7 days of delivery at returns@streetuniversity.com with photos of the item. We will cover all return shipping costs and send a replacement or issue a full refund.